Customer Testimonials
By far the easiest service appt I’ve ever had! Car was ready in exactly the time they quoted. They called an Uber to drop me off at home then pick me back up. Staff are all very polite and professional!
Bought a ROGUE from this location. Michelle Was totally fantastic in terms of getting the financing and explaining all the warranties to me. So very thorough. The sales representative Jack Lo, he was extremely helpful in the entire process. He explained every single detail of this car to me. Once the car left the showroom and I needed questions answered he was wonderful in following up with me. Amazing service from both Michelle the finance adviser and Jack Lo the sales representative.. I will definitely send my family and friends to this location.
Great staff and excellent service.
My partner and I are so satisfy with the excellent service from Village Nissan, especially Carlie Do and Michelle. They help me a lot in purchasing my first car. I didn't expect to own a brand new Nissan Kicks SV 2022 just like a wind at the moment due to the shortage of cars in Canada but they all made it for me. Definitely recommend Carlie Do for his friendliness, helpful and supportive!
New clean modern facility. Sales staff friendly and helpful. Enjoyable experience!
I visited for the first time and had a great experience. The customer service was clear and consistent. The quality of the work was top notch. I will definitely be back.
Charlie Do was a great help for me in purchasing my new nissan qashqai. He made the process really smooth and easy for me and even explained me the details of the vehicle. He even came on his off day to wrap up the process when I was picking up the car. I highly recommend him to whoever needs to purchase a vehicle.thks charlie
Nice people really really good Service
Purchased a Pre-owned Nissan Maxima from Village Nissan, Gary and Michelle were very professional and attentive. It was a great experience and a pleasure to deal with both. Will definitely consider this dealership for future purchases.
I recently bought my Nissan Rouge 2021 Special thanks to GARY LEUNG of Village Nissan Markham for responding to my lead in record time and taking me through the buying journey with thoughtfulness and expertise. The experience was seamless which I attribute to Gary’s sales excellence. This is my second time as a customer of Village Nissan Markham with GARY LEUNG. I continue to be impressed by his sales and service. He was absolutely amazing, generous. Such a friendly person, bright energies and vibrations! GARY thank you for another beautiful Nissan experience with the 2021 ☺.
I was looking for a new car as my lease is ending this year. Although it is not until another 6 months, Gary has been helpful and willing to help
good service，good price
Happy with my car and the help of Carlie Do, he provided great customer service and follow up with my car after the sales. I definitely will buy from Carlie and Nissan again.
Awesome services! I recently got the 2021 Rouge from Village Nissan, and I couldn't be more satisfied with the experience buying from this location. Carlie Do was very helpful, attentive, and knowledgeable. He helped us through the selection process, took care of our paperwork, and made sure we are absolutely confident with our purchase. Definitely recommend Carlie Do and Village Nissan!
Overall very good experience. They are helpful ,patient and responsible. Jack Lo & Fera Wong put customer interest on the first place make me feel so comfortable during the whole proccess. For the next car, no doubt I will come back for them. 香港黎既朋友可以搵阿Jack/Fera幫手, 由買/service/師傅都識廣東話. 第一架車係會有D麻煩, 同聲同氣事情會易好多.
This is my first time buying a car and we are so lucky to meet Gary Leung. His professionalism and profound knowledge does help us selecting the ideal car that I want. Though we don't have much discount due to the limited car supply, the car that we bought (SUV Rogue) does meet all our requirements.
Good customer service, friendship, trade in experience. Ray is very nice. Will have my car service here afterward.
I went to Nissan(Markham) ,the service of Mr. Carlie Do was really gd! He is a nice guy and he has done a gd job to follow up on my purchase.
Nissan Markham, I had a good experience. Carlie Do is very patient and really friendly. He is a great dealer. And my father just brought a car from him. 😁 He should receive 5 stars.
Last week I purchased a vehicle , Monica Cao gave a demo about the vehicle and made it easy with paper work. Also she helped in trading my existing vehicle as well. Overall its great experience dealing with Village Nissan.
Mark in Parts is one if the nicest male-reps I've had a pleasant customer experience! Patient, prompt, and accurate are the qualities that highlight my appreciation for my visit today.
Had a great and easy time getting the car that I wanted! Carlie Do helped out a bunch and was great to work with. He helped me with all the insurance info and attended to all of my requirements. Would definitely buy from him and Village Nissan again!
We are very happy with our experience at Village Nissan. Carlie sold us our Nissan SUV. He is very professional, helpful and patient. Thank you Carlie and Shanae for your services.
This place is the best place with customer service from Carlie Do, he help me and my wife a lot from choosing a car and paper work. Will comeback in future and recommend for all of my friends. 🎉🤟🏻
Just leased a new Rogue based on friends' referrals for Village Nissan. Very happy with the sales process with Carlie Do and Michelle Shan. They took the time to explain the details of the vehicle, the fees and the leasing contract. I did not find them being pushy or trying to sell me something that I don't need or want.
Had a great experience at Village Nissan from the time I entered their dealership until I pick up my vehicle. I found Salesperson, Carlie Do and Financial Services Manager, Michelle Shan to be friendly, Patient and very courteous. It was a pleasure dealing with them!
Recently I bought a car from Nissan Village! And my experience was amazing!!!! I would like to thank Carlie and Michelle!!! these guys are just professionals in their field! since this was my first experience of purchasing a car, the guys understood my situation and explained everything to me very patiently and in detail! I am very very grateful to them. They are very responsive, answered all my questions, provided substantial assistance with the choice, constantly kept in touch with me. Even after buying a car, they contact me and ask if any help is needed, and everything is fine. ...
I came to Village Nissan to for a test drive and learn about their promotion. The experience was incredible. Carlie was very nice and helpful. Will recommend to everyone who looking to get a car.
(Translated by Google) The service is good, making people feel cordial and difficult to busy, Thank you staff for your service. (Original) 服務好，令人感覺親切難忙， 謝謝職員的服務。
Great service
Went for vehicle services today, and met Service Manager, Mark. At the beginning, he did an inspection for my vehicle inside and outside, and explained what services he would recommend to be done. The information provided was very clear and useful for me to make a decision. I was very satisfied with the services I got today, and my pleasure to meet with Mark. He is very friendly and helpful. I received more than what I was expecting from the services itself. Great experience with Village Nissan, highly recommended!
“ Excellent Service ” My experience purchasing a car from Village Nissan was excellent. I worked with Jack Lo and Michelle through the entire purchase. Both were fast to answer all my questions and helped out as much as they could. Jack made the car purchase easy by offering a complete walk around of the car and pointing out at everything to make sure there were no surprises once I received the car. I would highly recommend working with Jack and Michelle to purchase your next vehicle.
Village Nissan Service Team - provides the top of the line services. I have been to Village Nissan Service since couple of years ago, and I can't imagine where else I can go for our future service needs. Alex is very professional, knowledgeable, extremely friendly, and he always makes me feel very comfortable. Each time I visit I know there is no surprises and my vehicle will be looked after well. The supervisor, Mark, is another my hero. He goes extra miles to ensure that my vehicle gets all the needs, nothing else is more important than what he ...
Just lease another vehicle with Village Nissan, very happy with their expertise and patience, especially with Jack Lo and the Sales Manager Rae. Jack spent a decent time to have a thorough review all the details for the 2021 Kicks. Thus improved my confidence to buy this vehicle. Would definitely refer to other people to buy vehicles here.
Nice Sale Rep. and Management. Had test drive of 2021 Kicks, Rogue. They are good but some attributes not matching my need this moment. Would visit again the time 2022 Qashqai and Ariya hit the market.
A good dealership to service or purchase your Nissan.
Village Nissan Service Team - exceptional service. On Friday August 6th, I visited Village Nissan for the first time (as a new customer in the Nissan Owners family), and I had a very positive experience with the Service Department. From start to finish, Village Nissan went above & beyond my expectations for customer service. Upon my arrival, I was welcomed by Stuart & Jay in the service department. Without ask, they took me step-by-step through the assessments they were conducting, clearly explained & took video of the visual walkthrough and remained transparent as to the work to be done, and ...
My 1st visit on Tuesday was outstanding. The Service Manager's, Mark Robinson, customer service was the best I have received! Highly recommend
Very friendly and professional staff! Jack was my brand ambassador and he is very knowledgeable! I would recommend him and this dealership to anyone looking to get a new car! Leased a 2021 Nissan Rogue SV AWD Premium Package Thank you Jack!
I spoke to a salesman online by the name of Gary and he was super helpful and replied super quick which was really nice. In the end I decided to not buy a vehicle from them but the service I recieved was definitely in need of a good review. If I'm looking for a car I will definitely come back!
Couple of weeks ago we randomly walked into the dealership, with the intentions of checking out the place and test driving an SUV. We were greeted with very friendly staff, and within less than an hour ended up purchasing a vehicle!! This is the first time in our entire life, purchasing something in such a short span of time. We would like to thank all the staff, specially Nick the Manager there, who first gave an impression of being a bit distant, but ended up very professional and helpful. A couple of days later went in with a little concern ...
Only because of Mark of Parts I will continue doing my business with them their prices little bit cheaper than Nissan dealer locations in downtown Toronto and Scarborough and make sure to call before visiting them and if Matthew was over the phone hang up and call an other location because this dude will give you false information weather the part is in stock or not
Never would have considered to purchase a Nissan Kicks, not until I have wondered into the dealership and met this guy Gary Leung! He was so friendly, chill, humorous, and knowledgable. He knew exactly what I needed and introduced the Nissan Kicks, which got everything I was looking for! Great guy to deal with, would recommend 100%!!
Excellent process purchasing my vehicle from all
I just purchased a 2017 Murano and dealt directly with the Manager Nick! What a wonderful experience from start to finish! He and his team really went above and beyond for me and I appreciate how easy, and effortless the entire process was! He’s definitely great to deal with! I’m really happy with my purchase! Thank you Nick & the Village Nissan team!
Good service very professional and friendly
Beautiful location. I have purchase few cars from this location. This is the only Nissan location I will ever go to
Best Nissan, very friend staff and knowledgable. Will recommend all my friend
Recently purchased a Rouge in village Nissan from Gary Leung, he’s one of the best sales guy I have ever met. He has been very patient for the whole process and I’m very happy to have Gary to help me to get my new car! Thanks again Gary!
Good !
My experience with Village Nissan with getting my first car was an adventure with some road blocks, but eventually everything got settled as it worked out smoothly. The customer service was wonderful; for example, quick responses on questions and concerns, informative on the details of the vechile, and were willing to work & plan arrangements while my schedule was limited. Eventhough there were bumps throughout the process because of miscommunication from a change of financial management, in the end they did everything in their power to make it happen.Very satisfied with the end of the results.
Amazing staff there! They really helped me get the lease I wanted
AMAZING EXPERIENCE. Syed Raza and Eric Kan I don't think I ever had such a smooth business transaction. Everything was in layman terms from the moment we walked in. No hassle. No pressure. Everything was our choice and on top of that I LITERALLY got everything I wanted . VILLAGE NISSAN IS THE WAY TO GO. Special thanks to Michelle, Syed, Eric. Incredible experience. Honourable mention again. ERIC KAN Completely different attitude for being a salesman that are usually known for pressuring you.. This guy knows how to sell. 10/10
Extraordinary customer service and amiability.
I got my vehicle serviced from here, it was due for an oil change and tire rotation and they also do a multi-point inspection. I gave them 4 stars because of the difficulty of getting an appointment. I had to take time off from work to schedule one, which was really inconvenient. It would be helpful if they were open till a little later. Apart from that service was great, they ended up replacing my driver belt and battery which added to the end cost, but they took the time to explain everything and showed me the old cracked belt. Guess ...
Stuart in service is a champ! 5 stars just for him!! Courteous, knowledgeable & professional. Went in for an overdue oil change and an abs recall service. I was advised of other recommended services(air,cabin filter change, fuel injector) but wasn't provided a diagnosis(unless I pay $145)to see why check engine light was on(popped on a couple days prior). Full service was completed before the given eta:) Luckily my light went off a day after the service:) If manager reads this: it's better to be proactive and check why light is on, instead of being reactive ...
Very friendly customer service
I recently purchased my first vehicle from Village Nissan, a 2017 Nissan Juke, I had an amazing experience. All of the staff were incredibly kind, patient and helpful throughout this process. They were happy to answer any questions I had, and were quick to respond to all of my email inquiries. I would 100% recommend purchasing from Village Nissan. Thank you Village Nissan!
Very good service
Friendly, professional and great customer service. They go above and beyond. This car dealership is highly recommended. I’ve been getting my car serviced there for the past two years and I have no complaints, only recommendations.
(Translated by Google) Service is good 👍 (Original) 服务很好👍
My wife and myself traveled 1.5hr for our first Nissan. Andrew, Jeremy and Monica were very professional and knowledgeable. They exceeded our expectations and we couldn't have been happier.
Professional and customer service driven! Our salesman Ayush worked hard to find the perfect vehicle for us. Ayush and Jeremy the Finance Manager were both excellent during our deal. Finally the delivery specialist made picking up my car a seamless and happy occasion. If you are looking for a vehicle; you will be amiss if you don't check out Village Nissan!!
I am writing this because originally I was happy with the purchase experience but really not happy with the service experience.... after having owned a number of Toyota products. We service our Toyotas at On The Park Toyota due to the Markville Toyota being so bad on a number of fronts. Originally, I had a number of issues with the service department, and the degree of upselling was at the level of moronic. I am guessing that they changed the service manager a year or two ago as the experience is far better.... I get the service I asked to ...
Nice staff and excellent customer service.
Thanks village nissan for keeping running during the pandemic. This place is clean and always friendly staff.
I have been a customer at Village Nissan for about 10 years and I have purchase many cars from them. Just got my new vehicle and I was very impressed with their team that I dealt with especially Andrew Ng who actually called me one day to see if everything was ok with the vehicle that I was currently driving. He was very professional, very kind, and his follow ups were amazing. That is why I always come back to Village Nissan for my vehicles. AZ
Had a great experience with Village Nissan. Walked in without an appointment and met with professional and very friendly staff. My transaction went smoothly, although they weren't able to lower the price of my vehicle cause it was already below market price, they were very thorough in explaining all the details. Sales consultant Ayush Kathuria was very helpful and pleasant to work with. Same goes to Michelle Shan, one of their financial managers. They've got one of the best prices and rates for new and used vehicles. If you ever need a vehicle, don't hesitate, come to ...
(Translated by Google) Very good service attitude is great👍🏻 (Original) 很好 服务态度很棒👍🏻
Good car retailwrs
Service bay was extremely organized. Walked on, gave them my keys and told them my tires were leaking. They knew exactly what was wrong with my car and fixed it no questions asked. Would highly recommend to anyone servicing their car.
I would like to thank Pedro Desouza for his excellent service and knowledge about the Nissan Murano. He was very helpful during my visit at the Nission Village.
There was no problem getting my Rogue in for a new battery at 4 p.m. on a Saturday! Saved the rest of our weekend! Always use this dealership for my repairs, have always been pleased. Answer any problems that come up honestly and with satisfaction.
I went in for an Oil change and was able to take advantage of their promotion and am very pleased with the kind of service and attention received. Thank you Pedro for your help and great service. Keep it up.
I went for oil filter change I was really impressed with service It was quick and checked the way I wanted I got tire changed at no charge
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