What does Roadside Assistance include?

What does Roadside Assistance include?

Typically, roadside assistance will help you with anything you may need to get your vehicle up and running, and their call centers operate all day every day so you can always get help when you need it most. In general, most roadside assistance programs include changing a flat tire, battery jump starts, towing services, lockout service, winching, and fuel delivery.

How It Works

The roadside assistance number is available to call at any time of the day. Once you provide a description of your issue to the operator, they choose the best person for the job based on your main problems and sends them to your location as soon as possible. All roadside assistance programs have a network of towing and roadside assistance facilities that are pre-approved and ready to help fix your issue.

Roadside Assistance For New Cars

The Nissan Canada 24-Hour Roadside Assistance Program is included in Nissan’s Standard Manufacturer’s Warranty, which covers new vehicles for the first three years after they’re purchased. Nissan’s roadside assistance has bilingual operators that can be reached at 1-800-267-5936 or at nissan.roadsideaid.com. They’re available 24/7 and can be contacted from anywhere in Canada or the continental United States.

Nissan’s 24-Roadside Assistance includes

  • Tire changes in the event of a flat tire
  • Fuel delivery
  • Battery jump starts
  • Towing services
  • Lock-out services in the event that your keys are lost, broken, or stolen
  • Winching services in the event that your vehicle gets stuck in the snow, mud, or a ditch
  • Emergency transportation in the form of rental cars or taxis if you’re less than 100 km from home
  • Trip interruption benefits in the form of accommodations, meals, or car rentals if you’re more than 100 km from home
  • And more

For more information on your vehicle’s specific roadside assistance program, you can check your owner’s manual or visit the manufacturer’s website.

Driver Looks Under Their Vehicle's Hood Confused

Roadside Assistance For Vehicles That Are More Than Three Years Old
If your vehicle is past its manufacturer’s warranty, you can get roadside assistance either through an insurance company or by purchasing an extended warranty for your vehicle. Usually, roadside assistance is included in the bill when you purchase auto insurance or an extended warranty.

At Drive Autogroup, our roadside assistance is included in all of our extended warranty packages (for more information about extended warranties, click here) or can be purchased on its own from any one of the Drive Autogroup dealerships, including Village Nissan in Unionville .

If you have purchased roadside assistance or an extended warranty with Drive Autogroup, our Roadside Assistance can be reached at +1-800-516-3385 and includes mechanical first aid, tire service, battery, service, delivery service, and locksmith service. In the event that you arrange your own emergency assistance for any of the services covered by our program, we will also reimburse you for any fees you incurred for the services.

Roadside assistance is also very convenient and protects you from costly emergency road service bills. Through the program, they’ll find the best service provider for you and cover their costs. Roadside assistance can mean peace of mind for all drivers; you know you’ll never get stuck on the side of the road or stuck with the bill afterward.

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